Guest Services Catalonia


We hope you are looking forward to your vacation and we want to ensure you have a wonderful time and experience all of the wonders of Catalonia. For this purpose, we offer an abundance of extra services for your enjoyment.

Bedding and towels, as well as high chairs and cots, extra cleaning and cooking and other complementary services (catering, excursions, taxi services, child minding, daily cleaning and cooking, etc.) should be reserved upon booking and at the latest 7 days before arrival.

*Please note that the equipment for children is available to a limited extent, thus please remember to order it when you make your booking!

Golf Packages

Golf tee times and club rentals can be arranged through us at various regional golf courses for no extra charge. There are 9 and 18 hole options.

Welcome Pack

We understand that after a long day of travelling, the last thing you want to think about is going to the grocery store. For this reason, we offer a welcome pack that consists of the following:

  • 5 litres water
  • 1 litre milk (semi-skimmed)
  • Jar of instant coffee
  • Tea bags x 10
  • Sugar (10 sachets)
  • 1 litre orange juice
  • Bread – one loaf
  • Eggs – half dozen
  • Butter
  • Sweet ham (1 package)
  • Sliced cheese (1 package)
  • 1 x bottle of wine
  • Potato chips – one bag
  • Biscuits/cookies

Price: 45 Euros (plus IVA)

                                                                     Authorised Pets

In some properties pets are allowed with the prior authorization of the owner. You must confirm this when making the reservation. There is a supplement of € 100 + VAT per animal per week.

Car Rental

Commuting to one of our villas is very easy, especially if you decide to hire a vehicle during your stay. The AP7 motorway — which crosses Spain and follows the Mediterranean coast — cuts through Catalonia and leads you directly to the regions of Costa Brava, Costa Dorada and Barcelona area and surroundings. It takes approximately 2 hours to travel to Barcelona from the France/Spain border.

At Catalunya Casas, our goal is to offer you ease and comfort throughout your trip. Thus, we have partnered with Auto Europe to facilitate your car rentals when you are planning your visit to one of our villas. Auto Europe is one of the global leaders in car rentals and offers a handy fleet guide to help you choose the perfect car for your trip. Whether you’re looking for a small car or a more spacious vehicle for a family, Auto Europe has all the expertise require to aid in your decision.We understand that traveling can be a hassle which is why we have made arrangements with Auto Europe to provide you with exclusive discounts along with a great rate and variety of pick-up and drop-off options.

Click here to book your hire car for pick up at Barcelona, Reus, or Girona Airports.

Catering Services

We can offer the following meal experiences prepared at your villa:

1. Paella. This Spanish specialty is prepared with seafood or meat. Served with wine, bread and a delicious traditional dessert. Price is 38 Euros per person + IVA (tax)
2. Spanish Barbecue. Your choice of barbecued meats and vegetables Spanish style, served with wine, bread and dessert. Price is 36 Euros per person + IVA (tax)
3. Tapas Meal. A range of delicious Spanish tapas, served with sangria and dessert. Price is 40 Euros per person + IVA (tax)

Menus with dietary restrictions (vegetarian, vegan, intolerances, etc.) +8 Euros/person

Extra Cleaning Service

A daily service to tidy the villa, make the beds and clean the bathrooms. 25 Euros per hour + IVA (tax).

Taxi and Airport Transfer Service

For your comfort and tranquility we offer personalized service for your transportation needs (airport transfer, car and driver, taxi services, excursions, etc.) . Taxis are equipped with GPS and Via-T. Please inquire for rates.

Additional activities

There are many sporting and additional activities you can take part in, many of which are not operated by us or our agents. Please be aware that if you take part in these activities, that it is done so at your own risk. We cannot guarantee that these companies are maintained and operated to our required standards, and therefore advise that you or any member of your party take all reasonable care and precaution when taking part in any such activities, and recommend that you use companies who operate a professional service and employ good safety practices. You should ensure that all water sports, diving or similar sporting activities are covered by your holiday insurance as some may be considered dangerous sports and may not be covered under normal policy conditions.

Child Minding

While there’s no doubt that a family trip should include spending time with said family,24/7 can feel like exactly the opposite of a vacation! Our objective is your relaxation and we and for this reason we offer in-villa child minding services during your stay. Our carers are experienced, bilingual (English and Spanish), qualified (university trained in childcare and education), and most importantly love children! Pricing depends on number of children and hours required. Please inquire for more information.

***Childminders details, qualifications and experience are always sent to you beforehand for approval.***

Air Conditioning

For your comfort we offer portable air-conditioning systems for all of our properties. These are individual units and have the capacity to cool one large room. The rate is 20 Euros per unit per day – this includes transport and electricity usage. This service can be ordered after your booking is confirmed.