Guest Services Ibiza



Services

We hope you are looking forward to your vacation and we want to ensure you have a wonderful time and experience all of the wonders of Ibiza. For this purpose, we offer an abundance of extra services for your enjoyment.

Bedding and towels, as well as high chairs and cots, extra cleaning and other complementary services (catering, excursions, taxi services, child minding, daily cleaning and cooking, etc.) should be reserved upon booking and at the latest 7 days before arrival. Late check-ins.

Late check-ins Arrivals from 20h till 22h, extra cost of 60 Euros. Arrivals after 22h extra cost of 100 euros.
*Please note that the equipment for children is available to a limited extent, thus please remember to order it when you make your booking!


Golf Packages

Golf tee times and club rentals can be arranged through us at Pollensa Golf Course for no extra charge. There are 9 and 18 hole options.


Welcome Pack 

We understand that after a long day of travelling, the last thing you want to think about is going to the grocery store. For this reason, we offer a welcome pack that consists of the following:

2 – 6 persons / 70.00 Euros

4 Bananas / 4 Tomatoes / 1 Lettuce / 1 Btl. Olive Oil / 1 Btl. Vinegar / 2 Btls White and 2 Btls Red Wine /2 x 1 ltr San Miguel Beer /½ doz Eggs / 1 ltre Orange Juice / Malloran Biscuits / 1 packet Spaghetti / 1 Jar Tomatoe Sauce and Onion / 1 Pizza Margarita / 4 Yogurts / 1 packet Mallorcan Biscuits / 1 carton Orange Juice / 2 x 1.5 ltr Extra Bottle Water / 1.5 ltr Fanta / 1.5 ltre Sprite / 1 pack Sliced Ham / 1 Ltr Milk /1 pack English Tea Bags / Sachets of Instant Coffee / 1 large tin Baked Beans / 1 packet Chorizo / 1 tin Tuna /1 pack Butter /Jar of Jam / 1 White Bread / 1 Kg Potatoes / 1 packet Wheetabix / 1 packet Kellogs Honey Snacks / 4 Toilet Rolls / 1 pack rubbish bags / 12 small packets Sugar / 1 box matches / 1 Cloth / Washing up Liquid / 14 Dishwasher Tablet

7 – 12 persons / 95.00 Euros

6 Bananas / 8 Tomatoes / 1 Lettuce / 1 Btl. Olive Oil / 1 Btl. Vinegar / 3 Btls White and 3 Btls Red Wine / 3 x 1 ltr San Miguel Beer /2 x ½ doz Eggs / 2 ltrs Orange Juice / Malloran Biscuits / 2 packets Spaghetti / 2 Jars Tomatoe Sauce and Onion / 2 Pizza Margarita / 8 Yogurts / 1 packet Mallorcan Biscuits / 1 carton Orange Juice / 3 x 1.5 ltr Extra Bottle Water / 2 x 1.5 ltr Fanta / 2 x 1.5 ltre Sprite / 1 pack Sliced Ham / 2 x 1 Ltr Milk /2 pack English Tea Bags / 2 x 10 Sachets of Instant Coffee / 2 large tin Baked Beans / 2 packets Chorizo / 2 tins Tuna /1 pack Butter /Jar of Jam / 2 White Bread / 1 Kg Potatoes / 1 packet Wheetabix / 1 packet Kellogs Honey Snacks / 2 x 4 Toilet Rolls / 1 pack rubbish bags / 12 small packets Sugar / 1 box matches / 1 Cloth / Washing up Liquid / 14 Diswasher Tablets


Car Rental

There is no better way to see the Island than by car.

At Catalunya Casas, our goal is to offer you ease and comfort throughout your trip. Thus, we have partnered with Auto Europe to facilitate your car rentals when you are planning your visit to one of our villas. Auto Europe is one of the global leaders in car rentals and offers a handy fleet guide to help you choose the perfect car for your trip. Whether you’re looking for a small car or a more spacious vehicle for a family, Auto Europe has all the expertise require to aid in your decision.

We understand that traveling can be a hassle which is why we have made arrangements with Auto Europe to provide you with exclusive discounts along with a great rate and variety of pick-up and drop-off options.

Click here to book your hire car for pick up at Palma de Mallorca Airport.


Child Minding

While there’s no doubt that a family trip should include spending time with said family,24/7 can feel like exactly the opposite of a vacation! Our objective is your relaxation and we and for this reason we offer in-villa child minding services during your stay. Our carers are experienced, bilingual (English and Spanish), qualified (university trained in childcare and education), and most importantly love children! Pricing depends on number of children and hours required. Please inquire for more information.

***Childminders details, qualifications and experience are always sent to you beforehand for approval.***


Taxi and Airport Transfer Service

For your comfort and tranquility we offer personalized service for your transportation needs (airport transfer, car and driver, taxi services, excursions, etc.) . Taxis are equipped with GPS and Via-T. Please inquire for rates.


Extra Cleaning Service

A daily service to tidy the villa, make the beds and clean the bathrooms. 25 Euros per hour + IVA (tax).


Ibiza Club tickets

Skip the long lines and avoid having to carry cash by purchasing tickets in advance to some of Ibiza’s most popular and world-renowned nightclubs.


Boat Rentals

Set off on the wild sea for an afternoon, full day, or evening cruise by hiring your own boat. Boat rentals allow you to roam around the perimeter of the island, forging your own path through the Mediterranean Sea and viewing the stunning coastline from a different perspective.


Sporting Activities

Scuba diving (training course, PADI), excursions, personal trainer Yoga, aquagym, Kite surf, windsurf, mountain biking, jet skiing, horseback riding, kite surfing, wind surfing, tennis, paddle surf, vespa tours can all be arranged upon request.


Other Services

Drivers, SPAS, food retreats, spiritual retreats, personal trainer, hairdresser, beauty services, manicure and pedicure at home, massages, personal shopper, organization of parties for children, bouncing castles, clowns and entertainers, magicians, body painting, rental of video games, TV, HI FI, bicycles. DJ´S and musical entertainment…And many more activities we can organize during your holidays. Please inquire for a quotation.


Catering Services

We can offer the following meal experiences prepared at your villa:

1. Paella. This Spanish specialty is prepared with seafood or meat. Served with wine, bread and a delicious traditional dessert. Price is 27 Euros per person + IVA (tax)
2. Spanish Barbecue. Your choice of barbecued meats and vegetables Spanish style, served with wine, bread and dessert. Price is 25 Euros per person + IVA (tax)
3. Tapas Meal. A range of delicious Spanish tapas, served with sangria and dessert. Price is 28 Euros per person + IVA (tax)  Menus with dietary restrictions (vegetarian, vegan, intolerances, etc.) +8 Euros/person


Personal Photographer

Rather than fumbling with your mobile phone each time you want to snap a photo, sit back and enjoy your holiday as a hired professional photographer catches every special scene of your vacation. Capture memories and unexpected moments with your own personal paparazzi!